Training Specialist with Turkish and English- София

Описание

Training Specialist with Turkish and English
Overview:
Currently Sutherland is looking for a Training Specialist to facilitate the New Hire Program, including customer service, policy and procedures, company culture, and practical skills to new employees in the classroom and out on the production floor.

Responsibilities:

• Facilitate Classroom and Ranch curriculum for new hires.
• Provide on-the-spot training, coaching and developmental feedback to each employee in the class
• Conduct business and team member reviews on a weekly basis with all consultants individually to build more effective communications, bring focus to alignment of activity and outcomes, understand training and development needs, and to provide insight for the improvement individual consultant performance
• Partner with Supervisors to ensure a seamless transition to the operations team. This includes summarizing developmental strengths and opportunities for each individual internet consultant.
• Communicate with operations supervisor in the first 90 days to assist in development gaps
• Provide feedback and create curriculum to enhance the onboarding experience. This includes eLearning and ILT materials for onboarding. Coordinate projects with the Course Owner for onboarding

Qualifications:

• 2 years of experience in Customer Support account
• At least 1,5 years of classroom training experience
• Excellent knowledge of English and Turkish
• Preferred Training or Facilitation Certification - ASTD or DDI
• Strong understanding and application of Adult Learning Theories
• Ability to determine the best course of action for a variety of customer issues in a time-sensitive environment
• Strong facilitation, training, and presentation skills

Life@Sutherland:

- We offer competitive salary
- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
- Rewards and recognition programs
- Intrenal trainings following the leading global standards
- Career development opportunities in a big international company
- Great office location
- Team Building activities, Charity events and initiatives and many other company events

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted.

Изисквания към кандидата

Езикови познания:
Английски език, Турски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1

Дата:

11.03.2019

Организация:

Sutherland
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Sutherland може да получите ТУК