Cisco Junior Asset Management Specialist with German/ French/ Arabic/ Italian/ Spanish or Russian

Описание

Cisco Asset Management Service is designed to give Customers near real-time Installed Base (IB) information so they can effectively manage the life cycle of their Cisco assets and make the right business decisions. It does this through proactive management of their Cisco IB, which includes collating asset information from various sources, building the most accurate IB view, analyzing the data and managing service contracts.

The Junior Asset Management Specialist will deliver IT Asset Management service for one or multiple Cisco customers. The Cisco Junior Asset Management Specialist will serve as the single point of contact to the customer, partner and internal Cisco stakeholders like the Sales/account team and CX, for managing, tracking, reporting on and resolving issues with the customers' Cisco Installed Base (IB) data.


Responsibilities:
Accountable to ensure that the customer IB is in the right contract, right location and under right coverage
Lead implementation of IT Asset Management service for Cisco’s customers
Accountable for onboarding new customers, IB aggregation/reconciliation from disparate data sources and present IB insights to customers
Learn customers' processes relating to Installed Base data management; recommend changes to improve Installed Base data management
Identify discrepancies and execute processes for managing Move, Add Change, and Delete (MACD) activities
Providing ongoing IB maintenance support to customers
Cross functional collaboration required to execute on tasks

Requirements:
High level of Excel mastery is required
Good communication skills in English and German/French/Arabic/Italian/Spanish or Russian, both written and verbal
Ability to work with Cisco tools and databases
Excellent communication skills. bold, assertive and possess a sense of ownership of the accounts/customers
Ability to generate reports using excel, power BI and other dashboards
Ability to work independently and in a cross functional team environment
Builds effective relationships with Customers and Account Teams
Strong interpersonal/communication skills – verbal and written
Highly organized with strong project management and time management skills
Responsive and timely in delivering on commitments
Proficient in MS Excel 2010 (macros, pivot table, vlookup, etc.)
Advanced data analysis capabilities
Positive attitude and strong work ethic
Bachelor's Degree or equivalent work experience in a related field
Knowledge of Cisco products and services is desired

Why to work for Concentrix?
Competitive salary
Various career development opportunities
A bright, modern and exciting place to work, with excellent staff facilities
Medical plan fully covered by Concentrix
Life insurance
Annual reward and recognition events
Holiday pay
Team and Concentrix events

Who is Concentrix?

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.

We are Different by Design.

Изисквания към кандидата

Езикови познания:
Английски език, Португалски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Бизнес /консултантски услуги
Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4

Дата:

25.11.2020

Организация:

CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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