Product and Service Operations Agent with Spanish- София

Описание

We are growing!


We are now looking for Product and Service Operations Agents for an exciting new business! Our brand-new client is one of the biggest social media companies in the world.


Your typical day:

As a representative of the company, you will be expected to deliver high-quality customer service via chat, email and social media messenger. You will be a single point of contact for advertisers and agencies for different types of inquiries. You will put together solutions to support and expand your client’s self-serve advertising customer base, demonstrate the value of advertising solutions and provide post-sales support for all self-service products. You will take an active role in improving the overall customer advertising experience.


What you need to have is:
Fluency in Spanish, both written and verbal
Working level in English
Excellent communication and customer handling skills
Work experience in a customer service environment is an advantage
Experience with different social media channels is a huge advantage
Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)
Be a fast learner and have a desire to learn new skills
Be organized, have problem-solving and analytical skills
Team player with a great attitude
High school education


What do you get from us?
Competitive salary
Standard working hours Monday to Friday with an option to expand to flexible working time
Virtual training and Work from Home options
A bright, modern and exciting place to work, with excellent staff facilities
Medical plan fully covered by the company
Transportation allowance and Life insurance
Various career development opportunities
Annual reward and recognition events
Holiday pay
Team and Concentrix events


About us:

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.

Изисквания към кандидата

Езикови познания:
Английски език, Испански език

Трудов опит:

Образование:
Бакалавър

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4

Дата:

24.02.2021

Организация:

CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК