Salesforce Administrator/Analyst

Описание

We are looking for an experienced and driven Salesforce.com Administrator to join our Operational Readiness team. The Salesforce.com Administrator will be responsible for working with Sales and Marketing stakeholders providing day to day support, maintenance, configuration and improvements to our CRM platform.

We are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the technical skills, knowledge, and experience required, but will also possess a positive attitude and ability to work in a fast-paced and rapidly changing environment. This person must have exceptional resource management and prioritization skills with the ability to collaborate and communicate effectively with all levels of an organization. We need someone who is hands-on, dependable, and committed. Someone who is results-oriented and can execute organizational goals with the utmost urgency and commitment. And just like every position at Acronis, this person should embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

RESPONSIBILITIES:

Maintain and enhance existing system functionality including approval processes, workflows, lead assignment rules and other existing customizations
Work with end users to gather new business requirements and create functional specifications
Participate in requirements gathering with business users
Prepare solution documentation include business requirements, functional and technical designs
Translate business requirements into well architected solution that best leverage Salesforce platform
Create and manage users, profiles, roles and permissions in Salesforce
Customize fields, page layouts, record types, reports and dashboards
Provide day to day end user support for issues and requests
Troubleshoot all manner of issues including those related to system integrations and install applications
Contribute to team success through hands on work in both application configuration and potentially development in Apex
REQUIREMENTS:

3+ years of experience implementing, configuring or administering complex Salesforce.com orgs together with maintaining user roles, profiles and workflows rules
Strong in-depth knowledge of standard capabilities of SFDC (preferred Salesforce Admin certification)
Excellent skills in creating reports and dashboards
Experience with using data loading tools (e.g. SFDC Dataloader, CRM, Demandtools)
Ability to understand business needs and translate them into processes that scale and also quickly deploy them in Salesforce
Ability to document and analyze processes, procedures and policies
Excellent analytical and problem-solving skills
Experience with Visualforce & Apex a plus
Fluent in English
WE OFFER:

Attractive remuneration
Public Transport Support
Multisport card
Additional Health & Dental insurance
Free fresh fruits in the office
Free drinks (Coffee/Tea/Water)
Free parking slot
Tickets for conferences and seminars
Challenging atmosphere and interesting projects
Future career development in a multinational company
Offsite events and parties
#LI-MM1

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Продажби - експерт мениджъри

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ул. Сан Стефано 22, ет. 3

Дата:

02.04.2020

Организация:

Acronis
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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