Salesforce Analyst

Описание

Company Description
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact on people and business.

Why us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works. We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

Job Description
The Salesforce Analyst will work with the Global CRM team to identify opportunities for leveraging CRM, and related tools in order to support the global user community in accomplishing their goals. Areas of focus will span various Business Units and functionality, mostly within Salesforce.com

You are probably wondering what you'll be doing:

Provide day-to-day end user support via cases raised on Salesforce.com
Defines user profiles, updates permissions, sharing rules, public groups, dashboard folders, e-mail template folders, etc.
Analyze business processes and designs systematic improvements to increase efficiency.
Collaborate with business analysts and developers to deliver changes and solve system issues.
Lead user acceptance testing for major projects.
Lead special projects
Provide best practices and ongoing support to the business
Qualifications
We look for you to bring:

Functional knowledge of Salesforce.com and general CRM concepts
Experience with Salesforce.com configuration and delivering on custom development work
Experience with related tools such as Configure Price Quote (CPQ), e-signature, and CTI is a plus.
Salesforce Admin certification (ADM201) would be an advantage.
You’ll succeed in this role by collaborating with your teammates across the globe, communicating effectively with stakeholders within the business, and identifying opportunities for improvement across our tools. It’s important that you can work as part of a team and bring your ideas to the table!

Additional Information
We offer:

Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
Opportunity for Flexible working hours and Home Office.
Experian Careers - Creating a better tomorrow together

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Продажби - експерт мениджъри

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

05.09.2022

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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