Sales Team Leader

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients
or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a leading provider of tax return and social benefits solutions across
European countries, is seeking a dynamic Sales Team Leader to join their exceptional
team.

Responsibilities:
Provide crucial support to the Sales team, ensuring smooth operations and maximizing
productivity.
Utilize our internal CRM system to streamline workflows and enhance customer interactions.
Take charge of training newly hired agents, equipping them with the skills they need to excel.
Organize and plan daily tasks for the team, ensuring targets are met and deadlines are achieved.
Monitor team effectiveness and key performance indicators (KPIs) to drive continuous improvement.
Prepare comprehensive weekly reports and actively participate in periodic meetings.
Assist in leading, motivating, and supervising our Call Center department to achieve outstanding results.

Desired Qualifications:
Previous experience in a Call Center, Customer Service, or Sales department as a Senior Specialist, Coordinator, or Team Leader.
Strong English communication skills
A passion for working directly with individual customers and providing exceptional service.
Familiarity with MS Office tools and the ability to utilize them effectively.
Excellent analytical skills to assess data and make informed decisions.
Ambition to develop your leadership skills and manage a high-performing team.
Well-organized, motivated, and creative mindset to drive success.
Strong interpersonal skills, with an emphasis on communication and relationship-building.

What is offered?
A motivational bonus system tied to achieved results, encouraging you to excel.
Monthly Food Vouchers to keep you energized and satisfied.
#OneTeam Awards and Annual Employee of the Year Awards, celebrating your exceptional contributions.
Exciting opportunities to participate in international projects across their branches in
Bulgaria, Poland, and Romania.
Convenient free parking in front of our office, ensuring hassle-free commuting.
Employment stability with regular working hours (Monday-Friday, 9:00-17:30, including a
30-minute break).
Continuous support and guidance from supervisors to enhance your professional growth.
Company-paid trainings and English lessons to sharpen your skills.
Engaging team-building activities and memorable parties to foster a strong bond within
our extraordinary team.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N MA_STL)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:

Категория:

Продажби - експерт мениджъри

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

07.06.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК