Italian Customer Support Professional for The Bridge

Описание

Your day to day role:

You will be responsible for providing support to a wide range of The Bridge services. As the first point of contact at The Bridge, you will represent the Bridge Brand Promise by delivering a low effort experience and driving a complete resolution of the customer’s needs. You will support customers, partners and The Bridge employees through a variety of channels such as phone, email and chat. Complex and out of scope work will be passed quickly to the next level of support.


Essential criteria:

• Fluency in written and spoken English and Italian
• Previous customer service experience in a service driven environment
• Computer literacy
• Excellent soft skills and emotional intelligence
• Decisiveness, ability to identify root cause and willingness to go beyond initial symptoms, thinking strategically

What’s in it for you:

• To be part of the Gold Award winner company in the category “Employees at the heard of everything” for large companies at the South East Europe customer service awards 2020
• Opportunity develop your career in a global company of over 225,000 employees across more than 40 countries
• Free additional medical and dentist insurance
• Sports card discount
• Corporate discounts and allowances

Who is Concentrix?
Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.

Изисквания към кандидата

Езикови познания:
Английски език, Италиански език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Контакт център (call centers)
Бизнес /консултантски услуги
Обяви, подходящи и за лица с бежански статут

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4

Дата:

14.06.2022

Организация:

CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК