Customer care consultant for an online retailer with Chinese

Описание

Customer care consultant for an online retailer with Chinese
Are you ready to take your career to the next level?
Customer care consultant with Chinese

We are currently looking for motivated technically oriented Chinese speakers to join our support team working for the leading global online retailer.

This would be the right role for you if you:

- Have excellent verbal and written Chinese language skills;
- Have basic knowledge of Windows Operating Systems, MS Office
- Have excellent customer service and soft skills
- Have good problem solving skills
- Have the ability to communicate with people and solve queries over the phone and the internet
*some experience in a service or support center will be an added advantage

ABOUT YOU:

- You’ll be identifying customer environment issues versus product issues
- You’ll troubleshoot customer connectivity including but not limited to: DHCP, RF, modem, router, or combination device (stability of equipment as well as configuration)
- You’ll be checking for known problems and advises the customer accordingly
- You’ll be providing, verifying, and/or modifying network settings (TCP/IP)

WE WILL GIVE YOU:

- Very competitive salaries
- Flexible working hours
- Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation
- Allowance
- Half-yearly Team Building Activities
- Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications)
- Monthly/Quarterly Rewards & Recognition Programs

It’s not just a job, it’s your career.

Изисквания към кандидата

Езикови познания:
Немски език, Италиански език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов срочен

Ниво в йерархията:

Категория:

Електронна търговия
Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1

Дата:

08.06.2018

Организация:

Sutherland
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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