Rentalcars Customer Service Advisor with English/Spanish/Italian/French

Описание

Concentrix Bulgaria is looking for Customer Advisors to join the team of the world’s biggest car hire booking service, Rentalcars.com. You’ll be the ultimate “help” to Rentalcars’ customers – so you’ll need to be curious, creative and capable of critical thinking.


Our ideal candidate

• Is able to communicate freely in English/Spanish/Italian or French
• Is passionate for providing the best customer service
• Takes ownership of their work and multi-tasks well
• Is a problem solver and is able to flex to different customer profiles

Main responsibilities

Deliver a high level of customer service by:
• Using empathy/positive language when answering questions while they’re browsing our website.
• Helping each customer find their ideal car.
• Spotting opportunities to provide information that your customer may require at a later stage.
• Dealing with requests between booking and pick-up.
• Conducting post-travel investigations after the rental has finished.
• Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone

What’s in it for you:

• Competitive salary
• A bright, modern and exciting place to work, with excellent staff facilities
• Performance related pay
• Voluntary Medical plan
• Transportation allowance
• Life insurance
• Annual reward and recognition events
• Holiday pay
• Team and Concentrix events
• Relocation package

Изисквания към кандидата

Езикови познания:
Английски език, Френски език, Испански език, Италиански език

Трудов опит:
Без професионален опит

Образование:
Средно

Специални умения:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4

Дата:

29.04.2017

Организация:

CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК