Inbound Contact Centre Sales & Service with Spanish, Italian, German, French or Czech

Описание

Astrea Human Resources was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
We started with an office in Sofia and in a couple of years of professionalism we managed to grow in a number of cities – Stara Zagora, Veliko Tarnovo, Varna, Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – one of the largest network and a global cloud services platform – we are looking for Inbound Contact Centre Sales & Service Specialist.

Essential Duties and Responsibilities:
* Providing highest level of support via phone and email in Spanish, Italian, German, French or Czech;
* Handle to all related questions to user support and troubleshooting via phone and/or email;
* Follow up customer requests and make sure that no customer is left without care and appropriate answers;
* Responsible for effective communication and escalation of the customers requests.

Requirements:
* Excellent communication skills;
* Fluency in Spanish,Italian,German,French or Czech is a must;
* Good English;
* Analytical thinking and troubleshooting skills;
* Good knowledge in MS Office;
* Team-player;
* Self motivation and pro-activity.

Our Client Offer:
* A full-time employment, based on a labor contract;
* Very attractive salary and bonus scheme;
* Flexible working time;
* Advanced training programs;
* Professional development;
* Friendly working environment.

Our client’s offer:

* Competitive Salary;
* Permanent full time job in a creative motivating environment;
* Career development;
* Social benefits.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_ICSE).

Only the shortlisted candidates will be contacted in a timely manner.

All personal information provided by you is protected by the Commission for the Protection of
Personal Data (Astrea MT Ltd. – reg. No. 1578, exp. 10.04.2018 from MLSP).

Изисквания към кандидата

Езикови познания:
Немски език, Френски език, Испански език, Италиански език, Чешки език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Консултантски услуги
Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

31.05.2017

Организация:

Астреа МТ ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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