Technical Support Specialists with English

Описание

We are currently looking for Technical Support Specialists, to join our client's team in Sofia.

The Technical Support Specialists will be responsible for handling customers` requests and resolving cases pertaining mainly to technical issues.

The roles necessitated an office-based work style.
This role is on 24/7 work schedule: 09:00 – 18:00 / 16:00 – 01:00, and night shifts

Requirements:
• Have (or have started) a Bachelor’s degree in Telecommunications, Electronics, or a related technical field, or hold an equivalent qualification from a technical high school.
• Can speak and write English fluently.
• Really good at paying close attention to details, being accurate, and thinking analytically.

Responsibilities:
• Helps customers through email, phone, or chat quickly and accurately.
• Assists security team with installing, setting up, and fixing hardware and software.
• Figures out and fixes problems for customers from start to finish.
• Writes down cases and important lessons to help improve the customer service.
• Checks out new devices that client makes before they're available to the public.

The company offers:
• 13th salary;
• Health insurance package;
• Free parking spot right or a funded public transport card;
• Multisport;
• Food vouchers;
• Free food and drinks in the office.

All applications will be treated with strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Средно-специално

Профил:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти
Хардуер/Разработка и поддръжка
Софтуер/ Разработка и поддръжка
Телекомуникации

Държава:

България

Населено място:

Гр. София

Адрес:

Sofiya; Mladost 4; Business Park, building 15

Дата:

16.12.2024

Организация:

Easy Consult
Агенция за подбор на персонал

Детайли за организацията:

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