Chat Support Assistant with French, German, Romanian or Italian (HYBRID)

Описание

We are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. We believe that we can change people's lives by helping them become the best version of themselves. We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation.

For one of our clients – a world-renowned gaming and online entertainment company known
for their outstanding services, we are on a lookout for communicative, skilled and motivated
individuals for the role of Chat Support Assistant with French, German, Romanian or
Italian (HYBRID).

Essential Responsibilities:
* Assist players via live chat and email, addressing questions and resolving issues;
* Inform players about promotions, regulation changes, and requirements;
* Deliver fast, accurate, and friendly responses;
* Stay updated on company policies and procedures;
* Work in a fast-paced environment, hitting targets as we grow our services;
* Get involved in projects and task groups to understand the business in-depth.

Requirements:
* No prior experience required (any experience in customer support, online gaming, or
payment processing is a plus);
* Excellent verbal and written skills in French, German, Romanian or Italian and English;
* Tech-savvy with proficiency in communication and office tools;
* Ability to multitask, think on your feet, and make sound decisions;
* Detail-oriented, highly motivated, and able to assess customer needs.

Our client offers:
* Stellar salary and up to 25% discretionary annual performance bonus;
* Skills bonuses (600 BGN) up to 3 times a year;
* 250 BGN for personal interests or hobbies, plus 1000 BGN baby bonus;
* A convenient schedule with shifts organized during the day and 2 days off per week;
* Hybrid model of work;
* Health and dental insurance;
* Contribution to transport and lunch expenses;
* Career development opportunities and in-house training;
* Sports programs, social events, and parties;
* Free snacks, drinks, and relaxation areas in the office (PlayStation and pool table).

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CSAFGRI).
Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is

safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Астреа Рикрутмънт ЕООД, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Администрация
Административни и офис дейности

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

24.12.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК