Digital channels expert- София

Описание

General duties:
Prepare and maintain digital channels related documentation – internal documents, user guides and reports.
Prepare materials, coordinate organization of and participates in trainings of branch network and other bank units regarding digital channels functionalities.
Communicate with other bank units, branch network and clients – consult about digital channels functionalities, prepare relevant materials, coordinate marketing and PR messages/campaigns.
Monitor and analyze the performance of the digital channels for business clients – features usage and impact, propose improvements and track issues issues resolution.
Market and clients’ researches - extract insights about new ideas, requirements and improvement proposals from internal/external clients, analyze market best practices and competitors offerings
Participate in local and group projects connected to/with impact on digital channels for business clients.

Requirements:
Excellent command of MS Office tools;
Good command of English;
Strong presentation, analytical and communication skills;
Team player with proactivity, curiosity and structured thinking;
Relevant University degree in Finance, Economics or Information Technologies;
Cares for customers, has a good business sense and basic technical foundations
Experience with Jira is a plus

DSK Bank offers:
Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
Food vouchers in the amount of 200 BGN per month;
25 paid holiday leave;
Additional Health Insurance;
Favorable conditions for housing and mortgage lending, as well as for bank products and services;
Preferences for bank products and services;
Annual bonus scheme depending on the achieved results;
Preferential conditions for Multisport / CoolFit card;
Great location – in the heart of Sofia’s city center;
Discounts in various companies;
Internal academies;
Refer a Friend Bonus.

Documents for application:
CV

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:
Бакалавър

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Банково дело

Държава:

България

Населено място:

Гр. София

Адрес:

ул. “Московска” 19, Централно управление

Дата:

10.10.2024

Организация:

Банка ДСК АД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Банка ДСК АД може да получите ТУК