Back Office Support with Hungarian/ Czech/ Turkish- Пловдив

Описание

We are in search of Back Office Support Superstars dedicated to keeping the customers' personal experience at the core of every interaction. As a Back Office Support, based in our office in Plovdiv, Bulgaria, you will play a key role in crafting and delivering exceptional customer experiences.

TTEC is presenting a remarkable opportunity for you to deliver outsourced support for our client - e-commerce platform that links consumers with numerous partners, manufacturers, and brands, aiming to empower individuals to lead their best lives. Creates an inclusive environment where both consumers and merchandise partners can achieve their aspirations.

As we highly value our employees, we offer:
Flexible working hours so you can balance your passions with your schedule;
Attractive salary to live your best life;
Unlimited bonuses from our Refer a Friend program;
On-Boarding training to elevate your skills;
Additional health insurance and reimbursement for medical and dental services;
Food vouchers from the first month + corporate discounts;
Collaborating with friendly, driven, and enthusiastic colleagues to thrive in a positive and enjoyable workplace.
Your day-to-day work will be connected to:
Efficiently processing and managing orders placed on the e-commerce platform;
Accurately entering and updating product information, pricing, and inventory data;
Handling back-end support for customer inquiries, order status, and issue resolution;
Managing the process of returns, exchanges, and refunds in compliance with company policies;
Maintaining records of transactions and order details;
Working closely with other departments to ensure smooth operations.
You will align well with our team if you possess:
Fluency in one of the following languages - Hungarian/ Czech/ Turkish;
Good English skills;
Ability to multitask and prioritize in a fast-paced environment;
Team collaboration and interpersonal skills;
Capability to identify the optimal solution for every situation;
Keen attention to detail coupled with excellent communication skills.
Proficiency in active listening and demonstrating empathy;
Experience in cross-border e-commerce platform and customer service will be preferred.

Join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

Click on the Apply Online button to let us know about you.
Please send us your CV in English. Only short-listed candidates will be invited for an interview.

All documents will be treated with the highest level of confidentiality.

Изисквания към кандидата

Езикови познания:
Английски език, Френски език, Испански език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. Пловдив

Адрес:

Business Park Sofia, Bldg. 3, FL 3 Sofia 1766, Bulgaria

Дата:

20.03.2024

Организация:

Телетек Европа ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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