Credit Risk Analyst with Italian and English

Описание

We are seeking a Credit Risk Analyst with Italian and English to join our team in Sofia, Bulgaria. Working in a hybrid model, you will ensure effective credit management our customers for renewable energy products, ensuring top-tier customer service and swift problem resolution.

This role reports to the Support Team Lead and focuses on consulting on credit issues to customers and escalating complex issues when needed.

What would you be doing?
Monitor customer accounts for timely payments and reconciliations.
Document and communicate collections of past due items via various channels.
Research and respond to inquiries about credit holds and account statuses.
Collaborate with sales and tech support for effective credit management.
Escalate credit/collection discrepancies as needed.
Prepare reports and participate in Credit & Accounts Receivable meetings.
Analyze financial data to assess customer creditworthiness and set limits.
Approve and monitor order releases to manage overdue risk.
Prepare cash collection forecasts.
Foster positive customer relationships to enhance service quality.
What we offer:
Comprehensive training to ensure your success in the role
Competitive salary and benefits package
Additional health insurance and reimbursement for medical and dental services
Regular working hours scheduled from Monday to Friday
Hybrid work model: 2 days in the office, 3 days work from home
Opportunities for career progression and growth within a supportive team environment
A collaborative workplace with driven and enthusiastic colleagues
What we’re looking for:
6 months experience in customer service, back office administration, or collections
Bilingual in both Italian and English
Strong analytical skills, responsiveness, and results orientations
Attention to detail
Analytical skills and the ability to communicate effectively in an international environment.
Proactive approach to problem-solving and strong organizational skills.
The ability to commit to several days of work each week in the TTEC Sofia, Bulgaria office and work at home other days

If you are passionate about credit risk management and have the relevant experience, we invite you to apply for this position.

Join our team of dedicated professionals and contribute to TTEC's commitment to excellence! Your skills and experience make TTEC an exceptional workplace.

Click on the Apply Online button to let us know about you.

Please send us your CV in English. Only short-listed candidates will be invited for an interview.

All documents will be treated with the highest level of confidentiality.

Изисквания към кандидата

Езикови познания:

Трудов опит:
Без професионален опит

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Бизнес /консултантски услуги
Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. Друг

Адрес:

Business Park Sofia, Bldg. 3, FL 3 Sofia 1766, Bulgaria

Дата:

28.01.2025

Организация:

Телетек Европа ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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