Team manager with Italian - София
Детайли
Описание
Managers in this role get to:• Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
• Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.
• Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.
• Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
• Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.
Our most successful candidates will be:
• Fluent in Italian and advanced in English
• Proficient in MS Office
• Able to work in a fast-paced environment
• Pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Demonstrating strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• Having strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
• Previous Management experience will be considered a plus
Life @Sutherland:
• Competitive salary
• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, additional benefits
• Rewards and recognition programs
• Trainings following the leading global standards for highest quality of Customer Service and Technical Support
• Structured working environment
• Career opportunities
• Great office location and work from home possibilities
Изисквания към кандидата
Езикови познания:
Английски език, Немски език
Трудов опит:
Образование:
Бакалавър
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Ниво в йерархията:
Категория:
Консултантски услуги
Контакт център (call centers)
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Дата:
21.07.2022
Организация:
Sutherland
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
