Junior Interface Customer Support Specialist

Описание

GfK makes your choice easy as we offer an exciting work environment that brings people together and encourages an entrepreneurial and innovative spirit. As a trusted leader in market research present in over 70 countries, we know what makes consumers’ hearts beat - globally and locally. We work on projects for successful companies in virtually every major industry.

Junior Interface Customer Support Specialist
Temporary project / 24 months
GPI team, Sofia HUB


Mission of the role:
To further foster our ability to deliver global interfaces for data processing and strengthen our Global Process Implementations (GPI) team within the GfK Consumer Choices division.

Key objectives of the role:

- Create interfaces for data processing using specific internal programming languages and software tools
- Provide technical support for those interfaces
- Actively communicate with our 1st, 2nd and 3rd level support teams located in different locations worldwide
- Actively communicate with GfK internal international clients in 100+ countries via ticket ( helpdesk ) system
- Maintain knowledge platform and actively share gained knowledge

Desired skills and experience:

- University Degree in IT, Informatics or related subject area (or last year student)
- Basic knowledge and/or experience in any object-oriented programming (OOP) language
- Good knowledge of MS Excel
- Good analytical skills
- Strong English language skills in both written and spoken
- A great team player with excellent communication skills
- Self-driven and proactive person with willingness to learn
- Diverse working schedule including night shifts and weekends - 24/7

Be welcome to send us your up to date CV in English and we will offer in return:

- Global know-how in a world class, pioneer market research organization
- Initial and ongoing trainings to support your development
- Opportunities for personal and professional growth
- Ambitious and motivated work environment
- Competitive remuneration and bonus scheme linked to individual performance and company results
- 3 additional non-working days annually
- Food vouchers
- Access to cutting edge technologies
- Health insurance
- Discount program with external vendors (including Sodexo Sport Pass)
- Eco friendly travellers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees
- Variety of sport activities such as football and traditional Bulgarian dances
- Last but not least – GfK Sofia office is located close to the city centre and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blvd

Apply if you are ready to start the conversation, so we can put the wheels in motion!

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:
Бакалавър

Профил:
IT, Informatics

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Консултантски услуги
Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

София, бул. Цариградско шосе 47А

Дата:

19.07.2019

Организация:

ГфК България ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за ГфК България ЕООД може да получите ТУК