Microsoft Support Engineer with Hungarian

Описание

We're looking for a Microsoft Support Engineer with passion for technology to join our Cloud Services Support Team.
We assist corporate clients with their business-impacting technical issues.

So, what’s the role all about?
Handling Business Clients’ Technical requests via outbound calls, ticketing system and remote sessions
Analyzing service performance issues
Setting case priority depending on the client needs
Providing relevant solutions through established procedures
Focusing on customer expectations and satisfaction
Collaborating with other team members to provide high-quality support

You are a good fit for the role if you:
Are advanced in both Hungarian and English
Have previous technical experience or relevant education
Have excellent communication skills
Are able to identify and understand clients’ needs
Have the ability to present complex information in a simple way
Are interested in specialization in various Microsoft services
Are up for a fresh new challenge

What you can expect from us:
Standard working hours Monday – Friday
Competitive salary with performance-based bonuses
Extensive initial training and onboarding
Certification program for Engineers accepted worldwide
Continuous training and upskilling program provided by local Subject Matter Experts (Coaches) or directly by the client
Professional Development and Career Navigation programs to map out the steps in your development
Health and Wellbeing initiatives
Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, corporate discounts and many more

Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Изисквания към кандидата

Езикови познания:
Английски език, Испански език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Контакт център (call centers)
Бизнес /консултантски услуги
Обяви, подходящи и за лица с бежански статут

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4

Дата:

01.09.2023

Организация:

CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК