German Customer Support Representative

Описание

German Customer Support Representative
THE EXPERIENCE MATTERS

C3i Solutions is a business process outsourcer specializing in global, high-touch consumer, patient and end user engagement. Our network of global contact centers provides unparalleled, 24/7, multi-lingual support to customers in over 175 countries. Since we had opened an office in Sofia in 2005, we are constantly attracting talented people and help them develop their potential.

To ensure the expansion of our Operations Center in Sofia, Bulgaria we are now looking to recruit a German speaking CUSTOMER SUPPORT REPRESENTATIVE.

The CUSTOMER SUPPORT REPRESENTATIVE is a direct link between the company and the customers located around the globe, looking for service. The function of the position is to help customers by providing information and guidance over the phone and via email.

Main responsibilities:
• Provide comprehensive support to pharmaceutical companies and life-science organizations personnel (doctors, nurses, patients, sales force, etc.) in German and English.
• Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care.

Job requirements:
• Bachelor’s degree would be considered a strong advantage
• Fluency in both German and English
• Excellent interpersonal and communications skills
• Willingness to learn and obtain new skills and competencies
• Availability to work on shifts
• Ethics, Team work and Positive attitude
• Knowledge of MS Office, Windows and Internet applications

What we offer:
• Opportunity to practice your foreign language skills
• Professional on-boarding and on-going trainings
• Real opportunities for career progression with leading US Company
• Competitive salary and performance bonuses
• Social benefits package
• Possibility to combine work and study
• Vibrant environment

Are you willing to build up your career with us? - We’ll be happy to receive your resume in English!

*Your personal data is secure with us.
** Only candidates selected for interview will be contacted.

Изисквания към кандидата

Езикови познания:
Английски език, Немски език

Трудов опит:
Без професионален опит

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

ж.к. Бизнес парк София, Сграда 7 , вх. Б, ет. 1, София 1766

Дата:

14.05.2018

Организация:

Си 3 ай Европа ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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