Non-voice Technical Support Representative with Russian- Варна
Детайли
Описание
Non-voice Technical Support Representative with RussianWho is Concentrix?
Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centres. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public-sector clients.
Your Job Role:
• To manage all technical support requests from customers of the biggest gaming creator and distributor
• To provide accurate, valid and complete troubleshooting by following the right processes and using the right tools
• Able to prioritize tasks
• Takes ownership of your work and multi-tasks well
• To be responsible and document all cases/resolutions in order to create good knowledge base
What you need to have:
• To be fluent in Russian language (verbal & written)
• To have working level of English language
• Problem solving and troubleshooting skills
• Adaptability to work independently and part of a team
• Excellent customer service skills
Why to work for Concentrix?
We provide a clear path to career development and offer support, advice and coaching every step of the way. Some of our other benefits include:
• Competitive salary
• Various career development opportunities
• A bright, modern and exciting place to work, with excellent staff facilities
• Performance related pay
• Voluntary Medical plan
• Life insurance
• Annual reward and recognition events
• Holiday pay
• Team and Concentrix events
Изисквания към кандидата
Езикови познания:
Английски език, Руски език
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Ниво в йерархията:
Експертен персонал без ръководни функции
Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. Варна
Адрес:
гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4
Дата:
12.09.2018
Организация:
CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК