Email Customer Support Specialist with English, German, French or Italian
Детайли
Описание
Astrea Recruitment is a company in the Human Resources field.Our goal is to find the most appropriate individuals for our business partners.
For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - Email Customer Support Specialist.
This position handles a high volume of in-bound emails with complex issues and resolving customer concerns.
Essential Duties and Responsibilities:
* Provides customer service to customers and clients via e-mail or chat;
* Maintain compliance issue emails/reports and system queues as per compliance requirements;
* Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction;
* Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed
Requirements:
* Proficiency in German or French or Italian;
* Good English;
* Ability to work with others to resolve problems, handle requests or situations;
Our client offers:
* Excellent salary and bonus scheme;
* Full-time assignment,
* Professional growth;
* International working environment.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
Изисквания към кандидата
Езикови познания:
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Ниво в йерархията:
Експертен персонал без ръководни функции
Категория:
Консултантски услуги
Контакт център (call centers)
Държава:
България
Населено място:
Гр. Варна
Адрес:
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Дата:
01.10.2018
Организация:
Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК