Gaming Support with German, French or Russian

Описание

Are you a passionate gamer and would you like to handle PC/Console gaming issues?

Would you like to communicate with gamers while earning money?

If so you are THE BEST MATCH for our client’s project in Varna!

We are Top Skills Recruitment and we are looking for Gaming Support Representative for one of our clients – a BPO company with branch in Bulgaria.

Your Job Role:

• To handle PC/Console gaming issues by providing solutions to the gamer’s cases via email;
• To handle the communication with the gamers in a professional manner, taking ownership of their cases, and deliver an exceptional customer experience with every interaction;
• To provide accurate, valid and complete troubleshooting by following the right processes and using the right tools;
• To develop a deep knowledge of our client’s products and process;
• To support the extended teams, new projects and the wider business as and when required.

What you need to have:

• To be fluent in German, French or Russian and advanced in English;
• To be an active gamer and familiar with both PC and Console gaming;
• To be proficient in troubleshooting technical issues in a Hardware/PC/Console environment;
• To have a good understanding of social media activity, Facebook, Twitter, YouTube, and Gaming Forums/Communities;
• To have a friendly personality and be a team player;
• To be self-motivated and able to work proactively.

If you are the right candidate the company will offer you:

• Competitive salary;
• Relocation package;
• Various career development opportunities;
• A bright, modern and exciting place to work, with excellent staff facilities;
• Performance related pay;
• Voluntary Medical plan;
• Life insurance;
• Annual reward and recognition events;
• Holiday pay;
• Team and company events.

We are looking forward to receiving your application in English!

The personal data of the candidates is fully protected in the sense of the GDPR and PDPA.

Top Skills Recruitment Ltd. has a license for recruitment services for Bulgaria issued by the Ministry of Labor and Social Policy: № 2399 / 15.11.2017.

License for administration and protection of personal data issued by the Commission for the protection of personal data: № 432025 / 23.10.2017

Изисквания към кандидата

Езикови познания:
Английски език, Немски език, Френски език, Руски език

Трудов опит:
Без професионален опит

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Консултантски услуги
Контакт център (call centers)

Държава:

България

Населено място:

Гр. Варна

Адрес:

гр. Благоевград 2700 Крушево No 5, ет. 6, ап. 18

Дата:

05.10.2018

Организация:

Top Skills Recruitment Ltd.
Агенция за подбор на персонал

Детайли за организацията:

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