Game Support Representative with German and English- София
Детайли
Описание
Basic Information
Ref number Req_00017119
Primary Location Infinity Tower
Description and Requirements
#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
Your responsibilities:
Assist our players with any issues they might experience or report
Focus on the player and strive to provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Collaborate with our team in order to drive continuous improvement of internal and external processes.
Our requirements:
To be passionate about Gaming
To understand how Player Support and Gaming communities work and live
To be fluent in German
To have a good level of English
To enjoy communication with people
To be a self-motivated and outgoing person
To have a friendly personality
To have a troubleshooting mentality
We offer:
A stable job and career development opportunities
Attractive salary
Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
If this opportunity sounds appealing to you, please send your CV!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Required Language(s)
German
English
Изисквания към кандидата
Езикови познания:
Английски език, Немски език
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Срок на заетост:
Договор:
Ниво в йерархията:
Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
гр. София 1000, ул. "Алабин" 1,Телъс Тауър
Дата:
21.12.2018
Организация:
TELUS International Europe
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
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