German Customer Support - Пловдив
Детайли
Описание
Description and Requirements#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
Your responsibilities:
To listen and respond to customers queries via phone, chat and e-mail
To provide accurate, valid and complete information to the clients’ requests
To identify and assess customers’ needs to achieve satisfaction
Our requirements:
To be fluent in German
To enjoy communication with people and resolve cases
To have a friendly personality
To be a self-motivated and outgoing person
We offer:
Stable job and career development opportunities
Attractive salary
Special discounts and offers (Food vouchers, Multisport card, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
If this opportunity sounds appealing to you, APPLY NOW!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
Additional Job Description Handle call and e-mail contacts with requests for correct product usage/issues; additional back-office activity - payments matching
Required Language(s)
German
Изисквания към кандидата
Езикови познания:
Английски език, Немски език
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Срок на заетост:
Договор:
Ниво в йерархията:
Експертен персонал без ръководни функции
Категория:
Консултантски услуги
Държава:
България
Населено място:
Гр. Пловдив
Адрес:
гр. София 1000, ул. "Алабин" 1,Телъс Тауър
Дата:
06.03.2019
Организация:
TELUS International Europe
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за TELUS International Europe може да получите ТУК
