Team Psychologist with English

Описание

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

For one of our new teams dealing with back office support, we are looking to recruit a Psychologist who will provide counseling and guidance to the team members and assist with complex cases.

Your responsibilities:

Provide effective individual and group consultation and counseling
Perform psycho-diagnostic evaluations of the team members
Handle complex cases and escalates when necessary
Prepare regular reports
Handle all issues with utmost discretion and confidentiality
Assist the HR department when necessary

Our requirements:

Master degree in Psychology
Previous experience in a similar position
In-depth knowledge and experience in individual and group psychology
Experience in the area of wellness counseling
Excellent communication skills
Excellent English
Availability to work on 24/7 shifts

We offer:

Stable job and career development opportunities
Great office at a top location
Attractive salary and additional incentives
Special discounts & offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages, etc)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses

We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives.

If this opportunity sounds appealing to you, apply now! Send us your CV!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:
Магистър

Профил:
Психология

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София 1000, ул. "Алабин" 1,Телъс Тауър

Дата:

22.05.2019

Организация:

TELUS International Europe
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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