CUSTOMER SUPPORT with ENGLISH

Описание

AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the world's largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.
We are looking for a person with fluent English and previous experience as Customer Support in Forex!!
Candidates with background experience more than one year would be considered with higher priority!

Your Duties:
- Maintain relationship with existing and new customers over the phone, emails and live chat.
- Provide assistance based on customers’ needs and type.
- Keep close communication with upper management and follow up with upcoming cases.
- Handling customers’ accounts, solving account problems and providing information via emails, telephone and on-line chat.

The ideal candidate has:
- Excellent English – verbal and written, native speaker level.
- Other languages would be considered as a big advantage.
- Previous working experience as a Customer support – minimum 1 year - Mandatory!
- Past experience with regulated companies will be considered with higher priority!
- Experience with Live chat, Zen-Desk, CRM, MT4, MT5, KYC, Ticket systems and other.
- Able to think outside the box and have the desire to pull out all the stops to solve issues.
- Past experience as sales would be considered as a plus.
- Proficiency in MS Office, particularly Excel.
- Excellent computer skills.

What we offer:
- Attractive base salary.
- Full time position - 5 days a week.
- Sport Thursday (Football) + catering in the office.
- Paid Vacations, Holidays & Team buildings.
- Special educational program for the first month.
- Other social benefits – Multisport card.
- Variety of different food and drinks in the office.
- Abroad training for personal development with mutual benefits.
- Opportunities for growth to a higher position in the Company.

If You qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!!!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Средно

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции, Средно управленско ниво,

Категория:

Консултантски услуги
Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, бул. Тодор Александров

Дата:

12.06.2020

Организация:

АН Олню Тех ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за АН Олню Тех ЕООД може да получите ТУК