Billing and Soliciting Professional with Italian, Spanish, French and German

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a visionary in providing next-level customer experience. We searching for driven, resilient, committed and challenge-ready individuals for the role of Billing and Soliciting Professional with Italian, Spanish, French and German.

Essential Duties and Responsibilities:
* Making sure that daily billing is being done in a timely manner;
* Following up on inquiries from customers, other departments and sales.
* Pursue collections according to local policies on accounts that are past due date;
* Communicating with customers via email or call and helping with transactions and arising issues;
* Providing solutions for problems encountered along the billing-collecting process;
* Helping and supporting colleagues and maintaining good work atmosphere;
* Actively taking part in discussions, meetings and other activities in order to improve the quality of the process;
* Taking care of other tasks assigned by the management according to qualifications and work requirements.

Requirements:
* Excellent fluency in German, Spanish, Italian or French (C1);
* Good English skills (B2);
* Great familiarity and skills with MS Office programs;
* Analytical thinking, preforming well under pressure and in fast-paced environment;
* Formidable communication and softs skills;
* Understanding and ability to answer and simplify complex solutions to customer questions;
* Previous customer service experience is an advantage;
* Knowledge of CRM and/or billing software is a sound advantage;

Our client offers:
* Competitive remuneration and health benefits;
* Convenient office location (in vicinity of the Tokuda hospital);
* Adjustable working hours (according to preference);
* Reductions in different shopping centers, food vouchers and sports card.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_BSP)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

28.06.2021

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК