Operations Support with German and English (with standard working hours Monday-Friday)

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us for one of our clients – a next generation global tehcnology company – we are looking for Operations Support with German and English (with standard working hours Monday-Friday).

Essential Duties and Responsibilities:
Accept requests through non-voice communication channels, logs and identifies the problem;
Respond to customers via email and outbound calls;
Investigate the escalation, coordinate with other departments to identify best course of resolution;
Keep all involved parties on the status of the case.

Requirements:
Fluency in German and English;
Ability to provide best in class customer service.

Our client’s offer:
Standard working hours Monday-Friday;
Competitive salary;
Social benefits package;
Opportunity for career development.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_NSED).

Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Консултантски услуги
Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

06.12.2021

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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