Customer Support Agent with German, French or Italian – Plovdiv (FTE and PTE)
Детайли
Описание
Astrea Recruitment was found in 2007 with one principal mission – to be different.We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – leader and world-renowned company offering customer experience
services. We are on a search for motivated, communicative and open individuals for the role
of Customer Support Agent with German, French or Italian – Plovdiv (FTE and PTE).
Essential Duties and Responsibilities:
* Providing support via live chat, calls and email;
* Listening to and answering the customer’s questions;
* Providing in-depth knowledge of the company’s products;
* Offering guidance and resolving the customer’s issues;
* Managing the customer experience by explaining and answering simply and clearly.
* Striving daily to improve personal skills and the service offered to customers.
Requirements:
* Great German, French or Italian verbal and written skills;
* Very good understanding and use of English language;
* Solid PC user skillset;
* Customer-oriented problem-solver;
* Able to adapt and empathize with customers;
* Driven to improve performance and provide the best customer experience.
Our client offers:
* Attractive remuneration;
* Additional health insurance and Eye Care reimbursements;
* Both FTE and PTE options available;
* 20 leave days per year;
* Various trainings available as well as opportunities for career growth;
* Supportive and friendly work environment.
If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CSA_P)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).
Изисквания към кандидата
Езикови познания:
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Трудов безсрочен
Ниво в йерархията:
Експертен персонал без ръководни функции
Категория:
Консултантски услуги
Контакт център (call centers)
Държава:
България
Населено място:
Гр. Пловдив
Адрес:
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Дата:
17.08.2022
Организация:
Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК
