Customer Support Specialist with Italian - Email & Chat

Описание

Our client is one of the most recognizable and trusted brands in the global sports betting and gaming market. The company has about 90 years of experience in the market and has about 12 000 employees in nine countries globally. The company has been operating in Bulgaria since 2009 and has more than 300 employees. They work on a hybrid model but there is an option to work fully from home after the 6th month. Currently, they are expanding their Italian customer service team and they are looking for a:

Customer Support Specialist with Italian - Email & Chat

Responsibilities:

• Provide customer support to clients mostly via live chat and email;
• Provide assistance for products, websites, software, etc;
• Answer customer queries in timely and professional manner;
• Collaborates with other team members and colleagues in the office;
• Guide customers into finding the best solution for them.


Requirements:

• Excellent Italian– both verbal and written;
• Good English skills;
• Previous customer service experience would be a benefit but it’s not neccessary;
• Friendly and communicative approach
• Customer orientation;
• Professional work ethics and attitude;
• Excellent computer skills;
• Solution-oriented mindset.


What they offer:

• 13th salary;
• 200 BGN food vouchers;
• Performance bonuses on a quarter basis (about 1 salary);
• 24 days annual paid leave
• Additional Health Insurance.
• Sports card – half price.
• Discounts at The Mall
• Taxi vouchers for late shifts
• Balance policy - mix & match home and office work
• Career development & learning opportunities
• Positive and stimulating environment
• Free snacks and beverages in the office
• Social & Wellbeing initiatives


In case you are interested in the position, please send your CV in English and I would be happy to discuss it further.

Изисквания към кандидата

Езикови познания:
Английски език, Италиански език

Трудов опит:
Без професионален опит

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:

Трудово възнаграждение:

От 2600 до 3600 лева на месец

Категория:

Забавление
Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

Sofia, Bulgaria

Дата:

26.03.2023

Организация:

HR Consult
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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