Customer Care Specialist with Polish, Hebrew, German or Dutch and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a leading company in the field of customer experience management,
offering innovating services and solutions. We are on a search for communicative, motivated
and capable people for the role of Customer Care Specialist with Polish, Hebrew, German or
Dutch and English.

Essential Duties and Responsibilities:
* Serving as a first point of contact with the customers, for all their questions and issues;
* Contacting existing customers for contract renewals and providing information on new
products and services;
* Making calls to prospective customers and striving to make a sale;
* Keeping your knowledge of company’s products and services on-point at all time;
* Striving to provide excellent experience and build a good relationship with each customer;
* Trying to achieve pre-set targets for a given time-frame.

Requirements:
* Amazing Polish, Hebrew, German or Dutch and good English skills;
* Great communication skills and familiarity with Microsoft Office apps;
* Previous experience in a contact center role or with sales is preferred, but not required;
* Results-driven and motivated to provide the best service;
* Capable, organized and good with time management;
* Flexible and able to work in a fast-paced and changeable environment;
* University level diploma is preferred.

Our client offers:
* Attractive compensation and paid annual leave days;
* Performance-based bonuses and full-time employment;
* Additional benefits package, including health insurance, sports card, food vouchers…;
* Fully remote position with standard working time (free weekends);
* Initial training (fully remote) and various learning opportunities;
* Develop your career and grow withing the company.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CCSPGHDE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:

Категория:

Консултантски услуги
Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

15.05.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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