Customer Support Agent with Spanish, French or Italian and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – well-established company, offering customer experience
management services. We are on a lookout for adaptable, open and creative individuals for
the role of Customer Support Agent with Spanish, French or Italian and English.

Essential Duties and Responsibilities:
* Offering assistance with all sorts of questions and issues that customers may have;
* Maintaining knowledge on products and services the company offers;
* Providing information on company’s products and services and achieving a pleasant
experience while in communication with the customer;
* Contacting potential new customers and striving to make a sale;
* Striving to renew expiring contracts with existing customers;
* Working towards meeting pre-set goals for a given period of time.

Requirements:
* Fluency in Spanish, French or Italian and English language;
* Able to communicate with ease and develop strong relationships with the customers;
* Eager to learn, creative and skilled with Microsoft Office programs;
* Adaptable, able to prioritize tasks, organized and reliable;
* Bachelor’s level of education and previous experience in a similar environment is desirable;
* Excited to work in a dynamic environment.

Our client offers:
* Amazing salary, performance-based bonus system and paid Holiday leave;
* Strong social benefits package (additional health insurance, sports card, food vouchers…);
* Full time job on a standard working time and week (Mon-Fri);
* Fully remote role, including the initial training;
* Opportunity to work with great people and learn every day;
* Career growth and development opportunities.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CSASFIE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:

Категория:

Консултантски услуги
Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

15.05.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК