Remote Customer Support Representative with Italian and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – well-known company doing business in the field of customer
experience management. We are on a lookout for communicative, friendly and responsible
individuals for the role of Remote Customer Support Representative with Italian and.

Essential Duties and Responsibilities:
* Serving as a first point of contact for customers and assisting them in any way you can;
* Listening carefully and offering guidance with empathy and understanding;
* Handling bookings, reservations and cancelations;
* Acting as part of the team and offering support to others when needed;
* Striving to provide the best possible experience by learning and improving your skills.

Requirements:
* Great command of Italian and English;
* Confident and pleasant communicator, able to deal with different profiles;
* Driven, eager to learn and provide a positive experience;
* Responsible, organized and able to manage tasks with ease;
* People-person excited to work as a part of the team.

Our client offers:
* Competitive remuneration and a full-time job;
* Work from home on a standard working time and week;
* Paid annual leave and additional health insurance (dental care included);
* Company discounts and multisport card;
* Learning opportunities and career guidance and development options;
* Be a part of supportive and talented team of professionals.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_RCSRIEPS)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

14.09.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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