Call Center Specialist with Danish, Czech, Spanish or German and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a company offering services in the field of customer experience. We
are on a search for adaptable, skilled and team-oriented people for the role of Call Center
Specialist with Danish, Czech, Spanish or German and English.

Essential Duties and Responsibilities:
* Communicating with the customers, taking note of their questions, requests and issues;
* Providing answers and information about company’s services and handling requests;
* Offering solutions in a timely manner in order to achieve customer satisfaction;
* Maintaining the database by logging details about every interaction for future reference;
* Updating knowledge of products and services on offer;
* Helping and supporting other employees in their time of need and working together towards
improving and optimizing areas that need an update.

Requirements:
* Excellent skills in one of the main languages and a good understanding of English;
* Impressive soft skills, ability to handle conversing with different types of people with ease;
* Reliable, good with time management and prioritizing tasks according to urgency;
* Team-oriented, ready to help and learn develop further;
* Experience in call center environment and/or in a similar role is desirable;
* Adaptable and able to keep up with changes in process, products and services.

Our client offers:
* Attractive remuneration and an opportunity to work full-time from home;
* Stimulating and friendly work environment and convenient office location;
* Detailed onboarding during the first couple of weeks ate the company;
* Carer guidance and different opportunities to build a long-lasting career;
* Working time organized in shifts during the week (shifts and working days may vary based
on the main language);
* Amazing social benefits package (additional health insurance; sports card, various
vouchers…).

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CCSDCSGE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

29.09.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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