Customer Support and Care Associate with French, Greek or Italian and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a well-established company in the customer experience management
field, recognizable for their wide variety of clients and services. We are looking for
determined, team-oriented and positive individuals for the role of Customer Support and
Care Associate with French, Greek or Italian and English.

Essential Duties and Responsibilities:
* Handling customers’ questions and requests via chat, email or phone;
* Answering questions and offering additional information on services and products;
* Solving issues in a reasonable time frame and striving to achieve customer happiness;
* Keeping up with the changes in services and products on offer;
* Taking note and logging details of each case for future reference;
* Cooperating with other employees and helping to maintain a good work atmosphere.

Requirements:
* Fluency in French, Greek or Italian and English language;
* Positive approach to work and customers and good manners and conversation skills
* Determined and eager to help and show results of their work;
* Team-oriented, professional and capable;
* Ready to learn, improve and further develop in order to provide a quality service;
* High School diploma and great PC-user and typing abilities.

Our client offers:
* Full-time, remote job with working time organized in day shifts (Mon-Sat);
* Attractive salary complimented by performance-based bonuses;
* Fully covered additional medical plan and paid Holiday leave;
* Initial training and more opportunities for skill development and learning down the line;
* Career advising and a chance to grow and develop in-house;
* Exciting and fast-paced work atmosphere.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CSCAFGIE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

29.09.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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