Help-Desk Specialist with German or Dutch and English – Work from home

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a world-renowned company in the customer experience field. We are
looking for bright, flexible and team-oriented people for the role of Help-Desk Specialist with
German or Dutch and English – Work from home.

Our client offers:
* Competitive compensation for your efforts and a strong social benefits package;
* In-depth initial training and various learning options for all employees;
* Opportunity to grow and further develop your career;
* Additional bonuses based on performance and annual paid leave;
* Flexible working time, organized in shifts and hybrid model of work;
* Full time employment and paid Holiday days.

Essential Duties and Responsibilities:
* Answering customers’ questions and offering relevant solutions in a reasonable timeframe;
* Striving to provide a positive experience and ensuring customer satisfaction;
* Up-keeping your knowledge of company’s services and products;
* Approaching each case with interest listening carefully and showcasing your communication talents;
* Keeping detailed logs of each case for future reference;
* Working closely with other colleagues and functioning as a part of the team.

Requirements:
* Impressive German or Dutch and good English language skills;
* Team-player attitude and drive to improve and provide a high-quality experience;
* Organized and able to prioritize tasks and manage time well;
* Adaptable and able to assist different types of customers;
* Bright, friendly and open approach to work and people;
* Available to work on shifts and weekends.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number N_SM_HDSGDEWH).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

07.11.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК