Call Centre Agent with Dutch, German or French and English (Remote)

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a world-renowned company known for their professional approach
and innovative services. We are on a lookout for skilled, open-minded and flexible individuals
for the role of Call Centre Agent with Dutch, German or French and English (Remote).

Essential Duties and Responsibilities:
* Answering to customer requests via email, phone and chat;
* Working closely with other colleagues and offering solutions s in a timely manner;
* Guiding customers through the solution application process;
* Providing additional information about new products and services;
* Striving for customer satisfaction by approaching each case professionally and with care;
* Maintaining records and keeping them accurate and up-to-date.

Requirements:
* Open-minded and team-oriented, eager to help both customers and colleagues;
* Organized and reliable, skilled with multitasking;
* Flexible and motivated by a dynamic environment;
* Fluent in French, German or Dutch and good grasp on English language;
* PC literate and interested in technology and learning new skills
* Experience in a customer support environment is a plus.

Our client offers:
* Additional health insurance and full-time remote employment;
* Paid holiday leave and a chance to work with a talented and diverse team of professionals;
* Detailed onboarding and introduction to the team.
* Opportunity to take part in various trainings and learning programs available for employees;
* A chance to develop in-house and advance with help of professional guidance.
* Competitive remuneration and attractive social benefits package (gift vouchers, sport card
discounts…);

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CCADGFER).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

01.12.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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