Junior Support Associate with French, Dutch or German and English

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a global company renowned for their products and services. We
looking for enthusiastic, confident and customer-focused individuals the role of
Junior Support Associate with French, Dutch or German and English.

Essential Duties and Responsibilities:
* Handling customer issues via various channels (phone, email, and social media);
* Assisting with various issues (delivery or product concerns, reimbursements, refunds,
payment methods…);
* Showcasing a professional approach and adapting to different customer needs;
* Noting customer requests, analyzing cases and suggesting solutions;
* Ensuring positive interactions and customer satisfaction.

Requirements:
* Great French, Dutch or German and advanced English skills (written and verbal);
* Confident and skilled multitasker, able to prioritize and manage time well;
* Focus on customers and their needs;
* Enthusiastic and bright with proactive and professional approach;
* Strong typing skills and familiarity MS Office applications are necessary;
* Previous experience in a customer experience center is not required, but it is a plus.

Our client offers:
* Life insurance and medical plan (fully covered by the company);
* Attractive salary, full-time job and paid annual days off;
* Interesting social benefits package, including monthly transport allowance;
* Initial training during the first 2 weeks in the company;
* Contemporary and comfortable space with a great working atmosphere;
* Various skill development programs and trainings;
* Different career growth and advancing options.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_JSAFDGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

16.03.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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