Customer Care Assistant with German and English - Standard working hours

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a global company renowned for their products and services. We
looking for flexible, customer-oriented and communicative individuals for the role of Customer
Care Assistant with German and English - Standard working time.

Essential Duties and Responsibilities:
* Answering customers’ requests via phone, e-mail and social media;
* Handling delivery issues, reimbursement and refund, payment methods;
* Providing additional information about products and services;
* Striving to provide a high-quality experience and ensure customer happiness
* Working closely with others and acting as a part of the team.

Requirements:
* Fluent in German and English, both written and verbal;
* Previous experience in a customer experience center is an advantage;
* Excited to work in a dynamic environment and be a part of the team;
* Flexible, communicative and customer-oriented;
* Good typing and computer skills (MS Office applications).

Our client offers:
* Fully covered life insurance and medical plan;
* Competitive salary with full-time employment and paid annual leave;
* Comprehensive social benefits, including monthly transportation allowance;
* Initial two-week training program and a standard working time job;
* Modern, comfortable workspace with a positive atmosphere;
* Various skill development and training programs;
* Opportunities for career growth and advancement.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number NV_CCAGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

26.07.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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