Non-Voice Support Specialist with German, Italian, French or Hungarian and English (Hybrid)

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a world-renowned company with a pristine reputation and many
satisfied clients. We are on a search for proactive, motivated and flexible decision-makers
the role of Non-Voice Support Specialist with German, Italian, French or Hungarian and
English.

Essential Job Duties and Responsibilities:
* Offering support for the customers via chat and email;
* Taking note of the problems and issues the customers face;
* Being professional and polite during while communicating.
* Providing correct solutions and making them understandable for the customer;
* Making sure that customer’s issues are resolved and that they are satisfied with the service.

Requirements:
* Proficiency in German, Italian, French or Hungarian and English;
* Customer support experience is a plus;
* Customer-centric and proactive approach to work;
* Communicative and motivated to provide a good service;
* Skilled with multitasking, flexible and a capable decision-maker;
* PC literate and available to work on shifts.

Our client offers:
* Competitive compensation package including attractive bonuses;
* Benefits such as transportation and meal allowances, a sports card, and additional perks;
* Hybrid model of work with alternating weeks between office and remote work;
* Working time organized in various shifts for you to choose from;
* Additional health insurance coverage, full-time employment with paid leave and zero calls;
* Access to extensive training and professional development opportunities;
* Enjoy a modern and comfortable office environment with recreational areas and a positive
atmosphere.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_NVSSGIFHE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

29.07.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК