Customer Support Agent with Polish or Portuguese (REMOTE)
Детайли
Описание
At Astrea Recruitment, we are committed to transforming the challenges of finding a new jobinto an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years.
For one of our clients – a world-renowned giant in the BPO field, we are on a lookout for
driven, bright and organised people for the role of Customer Support Agent with Polish or
Portuguese (REMOTE).
Essential Responsibilities:
* Serving as a friendly and bright point of contact for customers;
* Communicate via phone and chat and help with issues related to a variety of sports products;
* Provide accurate information and strive leave a positive impression;
* Maintain detailed case notes for each interaction;
* Help achieve both individual and team performance targets.
Requirements:
* Fluent in Polish or Portuguese and English (at least at B2 level);
* Communicative, bright and ready to provide a high-quality experience;
* Organized and driven with excellent interpersonal skills;
* Analytical thinker, skilled with problem-solving;
* Good typing and PC-user skills.
Our client offers:
* Remote;
* Flexible working hours (11-20h, Monday-Saturday);
* Additional perks (Health and Life Insurance, Multisport card, transport allowance, bonuses
for life events, extra paid leave for education, corporate discounts…);
* A range of Health and Wellbeing initiatives;
* Competitive salary with performance-based bonuses;
* Quarterly brand discounts & additional incentives during peak season;
* Access to Professional Development and Career Navigation programs.
If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CSAPP).
Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).
Изисквания към кандидата
Езикови познания:
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Договор:
Ниво в йерархията:
Категория:
Контакт център (call centers)
Държава:
България
Населено място:
Гр. Fully Remote
Адрес:
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Дата:
30.12.2024
Организация:
Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК