Customer Care Assistant with German and English

Описание

Astrea Recruitment is proud to connect talented professionals with top employers. We are excited to offer a fantastic opportunity for Customer Care Assistants with German to join a dynamic and customer-focused team.

Your Role:
As a Customer Care Assistant, you will be the first point of contact for customers, ensuring a seamless and high-quality service experience. Your daily responsibilities will include handling inbound calls, live chat, emails, and social media inquiries, assisting customers with questions, and resolving any issues they may face. This role is perfect for individuals who are communicative, solution-oriented, and eager to contribute to a positive customer experience.

What You Need to Succeed:
Fluency in German (written and spoken)
Good command of English
Strong communication and interpersonal skills
Interest in sports is a plus
Previous experience in customer service is an advantage but not mandatory
Good typing and computer skills (MS Office proficiency)
Strong organizational and analytical skills
Positive attitude and ability to work well in a team environment
High school diploma or equivalent

What’s in It for You?
Full-time position with flexible shifts (Monday – Sunday, from 10 AM to 2 AM)
Competitive salary – 3800 BGN GROSS
Convenient office location, close to public transport
Fully paid initial training and onboarding
Ongoing training and career development programs
Health & Wellbeing initiatives
Relocation support (if needed, including accommodation and travel expenses)
Attractive benefits package, including:
Health & Life Insurance
Multisport card
Transport allowance
Bonuses for key life events
Additional paid leave for education
Corporate discounts, company events, and more!

If you are customer-focused, communicative, and eager to grow, this is your opportunity to be part of a professional and supportive team.

Apply now by sending your CV!

Your data is protected under the Personal Data Protection Act. Only shortlisted candidates will be contacted. Astrea Recruitment – Registered in the Ministry of Labor, Reg. No 1809.

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

30.01.2025

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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