Customer Support Assistant with Azerbaijani (REMOTE)

Описание

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients – a multinational business services company, specializing in customer
engagement and improving business performance for some of the world's best brands, we
are on a search for positive, friendly and motivated individuals for the role of Customer
Support Assistant with Azerbaijani (REMOTE).

Essential Duties and Responsibilities:
* Communicate via various channels such as: email, chat, and phone;
* Provide exceptional customer support and strive to leave a great impression;
* Research and resolve customer inquiries with accuracy and efficiency;
* Stay informed about products, brand updates, and industry trends;
* Collaborate with the team and assist when needed.

Requirements:
* Fluency in Azerbaijani (near-native, written & spoken) and advanced English;
* A customer-focused mindset with the ability to work both independently and as part of a team;
* Strong communication, typing, and computer skills (MS Office, CRM);
* High school diploma or equivalent;
* Previous customer service experience is a plus.

Our client offers:
* Remote or On-site, the choice is up to employees;
* Full-time position with a flexible schedule (Sunday shifts until 16:00, no night shifts);
* Competitive salary plus monthly performance-based bonuses;
* Health & Life Insurance and financial support for life events;
* Paid onboarding (4 weeks) and continuous training;
* Relocation support for accommodation and travel if needed;
* Multisport card & transport allowance;
* Paid annual leave, plus extra leave for education;
* Corporate discounts & team events.

If you’re excited and confident that you’re the perfect fit, we’d love to hear from you! Take the
next step by sending us your detailed resume in English at your earliest convenience. (Don’t
forget to include the reference number SM_.)

We’ll be in touch promptly with candidates whose profiles closely match our requirements.
Your privacy is our priority—rest assured that all information is handled in full compliance
with the Commission for the Protection of Personal Data(Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

19.02.2025

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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