Customer Service Specialist with French, Italian, German, Hungarian and English

Описание

UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support.
We believe that being friendly is the best policy, and that’s why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind it’s back. At any given moment, we can offer multiple opportunities from different companies needing a wide variety of talent.
If you are interested in starting a new job, we will present you with multiple opportunities, will be there to answer all your questions, help you prepare for interviews and tests, provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.
Our current client is a large global company with well-established operation in Sofia - the global leader in IT services.
As a Customer Support Specialist, you will support clients by delivering prompt, accurate service and resolving inquiries across various channels. You'll ensure regulatory compliance, assist with onboarding, and strengthen our brand through exceptional customer experience.

-What you'll do:
*Communicate via various channels with our customers, providing information regarding our products and services;
*Navigate through various system platforms to address and solve customer requests;
*Maintain relationships with customers;
*Seek, collect, and process customer feedback in order to maximize their satisfaction;
*Constantly develop your knowledge of the products and services offered;
*Support the liaising between clients and other departments in order to ensure prompt replies and higher satisfaction rates.

-What does it take to succeed in this position:
*Very good command of English language;
*Strong communication and interpersonal skills;
*Willingness to learn and develop;
*Good multitasking, prioritization, and organizational skills;
*Good attention to details;
*Ability to work in a team.

-Why you should join:
*Vibrant international team operating in a hi-tech environment;
*Annual salary reviews, promotions, and performance bonuses;
*Unlimited access to courses on LinkedIn Learning;
*Refer-a-friend bonus as we know that working with friends is fun;
*Individual training and development budget;
*Teambuilding, social activities, and networks on a multi-national level.

-What we offer:
*Excellent compensation package;
*25 days annual paid leave (+1 day per year up to 30);
*Full “Luxury” package health insurance including dental care and optical glasses;
*Meal vouchers of 160 BGN per month;
*Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia);
*Free coffee, snacks and drinks at the office.

If you meet the above-mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!
Please send your CV in English.
Please note that only short-listed candidates will be contacted.
License No.2826. We will treat your application with full confidentiality!

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

София, жк. Дружба 2

Дата:

11.02.2025

Организация:

UpSkill Ltd.
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за UpSkill Ltd. може да получите ТУК