Order Operations Specialist with German and English (standard shifts/hybrid)

Описание

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - а global technology leader driving digital and cloud innovation across
multiple industries – Order Operations Specialist with German and English (standard shifts/hybrid).

Responsibilities:
*Process and validate contracts related to activations, updates, and terminations in ERP systems;
*Handle customer inquiries regarding contract lifecycle and related details, providing clear
and timely feedback;
*Ensure compliance with corporate policies and regulations, including ethical and financial standards;
*Prepare and analyze reports as required, ensuring proper document retention;
*Maintain effective communication with internal teams and external partners regarding contract status;
*Document and improve work procedures related to system maintenance and contract processing;
*Offer training and support to other order management specialists, suggesting process
improvements;
*Manage additional billing requests and updates, ensuring accurate invoicing after approval.

Qualifications:
*Fluency in both written and spoken German, with a very good command of English;
*Experience in administrative roles or customer service functions;
*Strong attention to detail and organizational skills, maintaining low error rates;
*Self-driven and adaptable to dynamic work environments, with a focus on team success and
deadlines;
*Skilled in MS Office and other relevant tools;
*Excellent communication skills, both internally and externally;
*Ability to handle multiple tasks simultaneously while staying organized;
*Eagerness to learn new skills and improve processes.

Our client offer:
*The working hours are from 09:00 to 18:00, with a shift from 10:00 to 19:00 for half of the month.
*The role follows a flexible work arrangement, with a hybrid model;
*Social benefits are provided as part of the compensation package;
*Additional health insurance includes coverage for comprehensive medical care, medications,
dental treatment, and medical transportation;
*Life insurance covers one full annual salary, with an annual health check-up included;
*Opportunities for both professional and personal development through training are available;
*Additional perks include a counseling service, referral bonus, Multisport card, and online
Zumba/Yoga classes.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - а global technology leader driving digital and cloud innovation across
multiple industries – Order Operations Specialist with German and English (standard shifts/hybrid).

Responsibilities:
*Process and validate contracts related to activations, updates, and terminations in ERP systems;
*Handle customer inquiries regarding contract lifecycle and related details, providing clear
and timely feedback;
*Ensure compliance with corporate policies and regulations, including ethical and financial standards;
*Prepare and analyze reports as required, ensuring proper document retention;
*Maintain effective communication with internal teams and external partners regarding contract status;
*Document and improve work procedures related to system maintenance and contract processing;
*Offer training and support to other order management specialists, suggesting process
improvements;
*Manage additional billing requests and updates, ensuring accurate invoicing after approval.

Qualifications:
*Fluency in both written and spoken German, with a very good command of English;
*Experience in administrative roles or customer service functions;
*Strong attention to detail and organizational skills, maintaining low error rates;
*Self-driven and adaptable to dynamic work environments, with a focus on team success and
deadlines;
*Skilled in MS Office and other relevant tools;
*Excellent communication skills, both internally and externally;
*Ability to handle multiple tasks simultaneously while staying organized;
*Eagerness to learn new skills and improve processes.

Our client offer:
*The working hours are from 09:00 to 18:00, with a shift from 10:00 to 19:00 for half of the month.
*The role follows a flexible work arrangement, with a hybrid model;
*Social benefits are provided as part of the compensation package;
*Additional health insurance includes coverage for comprehensive medical care, medications,
dental treatment, and medical transportation;
*Life insurance covers one full annual salary, with an annual health check-up included;
*Opportunities for both professional and personal development through training are available;
*Additional perks include a counseling service, referral bonus, Multisport card, and online
Zumba/Yoga classes.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

10.03.2025

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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